Categories

1. Go to Administrator Dashboard
2. On the top menu select 'Inventory' -> 'Import/Export'
3. On the submenu select 'Standard Export'
4. In the 'Export From' Drop Down Choose 'Categories'
5. Under Columns Check the 'Check All' box
6. In the 'File Format' Drop Down Choose "CSV - Comma Delimited Text File"
7. Check the 'Export as Unicode' box
8. Click 'Export'
9. Click 'Download' 

Products

1. Go to Administrator Dashboard
2. On the top menu select 'Inventory' -> 'Import/Export'
3. On the submenu select 'Standard Export'
4. In the 'Export From' Drop Down Choose 'Products'
5. Under Columns Check the 'Check All' box
6. In the 'File Format' Drop Down Choose "CSV - Comma Delimited Text File"
7. Check the 'Export as Unicode' box
8. Click 'Export'
9. Click 'Download'

Do not open or alter the downloaded files.

Upload the files to the Apptive Management Console under the store section and click the green update button.